The 2023 holiday season is set to be a shining star for e-commerce and omnichannel retailers, according to our Pre-holiday Shopper Survey. Our survey of 1,000 shoppers reveals that digital shopping will continue to gain momentum this holiday season. A significant number of respondents (210) plan to do all of their holiday shopping online. Convenience, real-time price comparison, and greater […]
2023 Pre-holiday E-commerce Survey Report
The Shifting Behaviors of the E-Commerce Buyer: A 2023 Shopper Survey
E-commerce has been a wild card for the last few years — to say the least. But the challenges that cropped up from shifting buyer behaviors have a potential bright side. They could be presenting online merchants with new, exciting growth opportunities. Recognizing (and addressing) how online shoppers’ needs have changed will go a long way with customers. But in […]
Realising a Holistic Approach to Procurement Through Advanced Digital Contracting
Procurement departments have made strides in adopting digital tools like electronic Calls for Tender (CFTs), supplier collaboration, RPA, and catalog buying. However, they have yet to fully harness the potential of end-to-end digital processes. Although some sub-processes within procurement functions have been automated, they remain disconnected from each other and key enterprise systems, hampering their ability to deliver maximum value. […]
Continental Embraces AI to Track and Manage Tooling
Whether companies are prepared or not, artificial intelligence (AI) is becoming a nonnegotiable element of supply chain management. Already businesses are using this technology to streamline their processes, improve quality control and communicate more efficiently both within their organizations and across the entire supply chain. In the case of one original equipment manufacturer, Continental, older, manual processes seemed to be […]
Saddle Creek Logistics Services Automates Parcel Analytics & Billing Processes with Enveyo Insights
For 3PLs, to say shipping analytics and client billing management is “complex” is, put simplyâ?¦ an insult. “Complex” doesn’t even scratch the surface. Shipping nearly 50 million parcels annually from 54 distribution centers nationwide increased the already complex processes of parcel shipping analytics and billing management for leading 3PL, Saddle Creek Logistics Services. Like many leading 3PLs, Saddle Creek faced […]
Boost Financial Performance with Supply Chain Visibility
Are supply chain disruptions wreaking havoc on your organization’s financial performance? It’s time to take control with Boost Financial Performance with Supply Chain Visibility. Navigate Disruptions with Precision: In a world of constant disruptions, staying ahead of the supply chain curve is non-negotiable. This special report is your compass to anticipate and proactively respond to anomalies, ensuring your financial success […]
Engineering Supply Chain Resilience by Reinforcing Backend Operations
Supply chain resilience is a nonnegotiable for companies that want to stay competitive in today’s market. For discrete manufacturing companies, that goal has been especially challenging due to a chronic lack of visibility into the day-to-day operations of their suppliers. This visibility gap in the backend of the supply chain, can expose the rest of the chain to more risk. […]
The Importance of Investment in Ports for the Future of the Supply Chain
How Investing in Seaports Ensures the World’s Business Profits Global shipments are subject to unexpected delays when seaports become clogged with arriving containers and truckers cannot get to the shipments they need in a timely manner. The risk of such costly delays is on the increase. That’s because the nation’s ports are starting to feel the strain of a burgeoning […]
ABB Optical Improves UPH to 250+ with LocusBots
ABB Optical, an optical healthcare facility, needed to improve their warehouse productivity, and evaluated several options, including pick-to-light systems and A-frame automatic dispensers. They chose Locus Robotics for improved efficiency, quick implementation speed, and cost-efficiency. The Kentucky warehouse was built with input from Locus Robotics to be a Locus-centric facility down to the aisle width that works best with LocusBots. […]
Digital CX Trends You Can’t Ignore
Read the Digital CX Trends You Can’t Ignore by CCW and sponsored by Twilio to learn what’s hype and what’s here to stay amidst a quickly-evolving customer experience landscape. Consumers increasingly expect efficient, personalized interactions from brands, or they’ll take their loyalty elsewhere. According to Twilio’s Twilio’s 2023 State of Customer Engagement Report, 75% of Gen Z consumers will quit […]